Terms of service

Last updated: 06/05/25

This website is operated by Sleepy Sloth Ltd Throughout the site, the terms “we”, “us”, and “our” refer to Sleepy Sloth Ltd. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions herein, you must not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, amend, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., who provide us with the online e-commerce platform to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorised purpose nor, in the use of the Service, violate any laws of England and Wales, Scotland, Northern Ireland, or any applicable local law.

You must not transmit any worms, viruses, or any code of a destructive nature. A breach of any Terms may result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and may undergo changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon without consulting primary, more accurate, more complete, or more timely sources.

We reserve the right to modify the contents of the site at any time, but we have no obligation to update any information.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to our Refund Policy.

We have made every effort to display product colours and images as accurately as possible; however, we cannot guarantee that your device’s display will accurately reflect such colours.

We reserve the right to limit the sales of our products or services to any geographic region or jurisdiction and may exercise this on a case-by-case basis.

All product descriptions and pricing are subject to change at any time without notice.

We do not warrant that the quality of products or services purchased will meet your expectations, nor that any errors will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event we change or cancel an order, we may attempt to notify you via the contact details provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You are responsible for updating your account and other information promptly.

For more information, please review our Refund Policy

7. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or endorsements. We are not liable for any issues arising from your use of third-party tools.

Any new services or features introduced through the site shall also be subject to these Terms.

8. Third-Party Links

Our Service may include materials from third-parties.

Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we disclaim any liability relating to third-party materials, products, or services.

You should review third-party policies and practices carefully.

9. User Comments, Feedback, and Submissions

If you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”)—whether online, by email, by post, or otherwise—you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you send us.

We are under no obligation to (1) maintain comments in confidence; (2) pay compensation for comments; or (3) respond to comments.

We may, but have no obligation to, monitor or remove content we determine to be unlawful or otherwise objectionable.

You agree that your comments will not violate any rights of third parties.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy 

11. Errors, Inaccuracies, and Omissions

Occasionally there may be errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, and availability.

We reserve the right to correct any errors and to cancel orders if any information in the Service is inaccurate at any time without prior notice.

12. Prohibited Uses

In addition to other prohibitions set out in the Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To violate any UK or international laws or regulations
  • To infringe upon intellectual property rights
  • To harass, abuse, insult, or discriminate
  • To submit false information
  • To upload or transmit malicious code
  • To collect personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with the security features of the Service

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.

You expressly agree that your use of the Service is at your sole risk. The Service and all products and services delivered are provided ‘as is’ and ‘as available’, without any warranties or conditions.

In no event shall Sleepy Sloth Ltd, its directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any loss or damage arising from your use of the Service.

In jurisdictions that do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Sleepy Sloth Ltd, its affiliates, officers, directors, employees, agents, and suppliers from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law. Such determination shall not affect the validity of any other provisions.

16. Termination

These Terms are effective unless and until terminated by either party.

You may terminate these Terms at any time by ceasing use of the site. We may terminate these Terms at any time without notice if you fail to comply with any term herein.

17. Entire Agreement

These Terms constitute the entire agreement between you and Sleepy Sloth Ltd, regarding the use of the Service, superseding all prior agreements and communications.

18. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

19. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to update, change or replace any part of these Terms by posting updates on our website.

20. Contact Information

Questions regarding the Terms of Service should be sent to us at:

info@sleepy-sloth.co.uk

Further business information (including our registered company address and VAT number) is available upon request